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Privacy Policy

Orlando Scooter and Stroller Rentals (“Company,” “we,” “our,” or “us”) operates the website https://www.scooterandstroller.com (the “Website”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Website or use our services.

By accessing or using our Website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect personal and non-personal information from you in the following ways:

A. Personal Information

When you make a reservation, contact us, or use our services, we may collect:

  • Name

  • Email address

  • Phone number

  • Billing and payment information

  • Delivery and pickup address

  • Reservation and rental details

  • Any information you provide in messages or forms

B. Automatically Collected Information

When you visit our Website, we may automatically collect:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Date and time of visit

  • Referring websites

  • Cookies and tracking data

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

2. How We Use Your Information

We use your information for the following purposes:

  • To process reservations and payments

  • To deliver and pick up rented equipment

  • To communicate about your booking

  • To provide customer service

  • To improve our Website and services

  • To send updates, promotions, or service-related notices

  • To prevent fraud and ensure security

  • To comply with legal obligations

We may disclose or otherwise allow access to any categories of your Personal Information described in this Privacy Policy pursuant to a legal request, such as a subpoena, legal proceedings, search warrant or court order, or in compliance with applicable laws, if we have a good faith belief that the law requires us to do so, with or without notice to you.

3. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to:

  • Improve user experience

  • Analyze Website traffic

  • Remember user preferences

  • Support marketing and advertising efforts

You can control cookies through your browser settings. Disabling cookies may affect Website functionality. The following links explain how to access cookie settings in various browsers:

To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.

4. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

  • Payment processors and financial institutions

  • Delivery and logistics partners

  • Website hosting and technology providers

  • Marketing and analytics service providers

  • Legal or regulatory authorities if required

These third parties are required to protect your information and use it only for authorized purposes.

5. Payment Security

Payments are processed through secure third-party payment processors. We do not store your full credit or debit card information on our servers.

6. Data Retention

We retain your personal information only as long as necessary to:

  • Provide services

  • Maintain business records

  • Comply with legal and tax requirements

  • Resolve disputes

7. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access your personal information

  • Request corrections

  • Request deletion

  • Opt out of marketing communications

  • Limit the use of your personal data

  • Request data portability

CCPA Privacy Rights (Do Not Sell My Personal Information)

  • Under the CCPA, among other rights, California consumers have the right to:

  • Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

  • Request that a business delete any personal data about the consumer that a business has collected.

  • Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

  • If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

  • We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

  • If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

To exercise your rights, contact us using the information below.

8. Children’s Privacy

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Our services are not directed to minors under 18. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it.

9. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system can be guaranteed 100% secure.

10. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices or content.

11. International Users

If you access our Website from outside the United States, your information may be transferred and processed in the United States.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

13. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact us:

Orlando Scooter and Stroller Rentals
Email: sales@scooterandstroller.com
Phone: 689-245-8680
Website: https://www.scooterandstroller.com

By using our Website and/or services, you consent to this Privacy Policy.

Last updated: 02/18/2026

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